Privacy Policy in Accordance with the Law on the Protection of Personal Data

Data Controller: Marlo Pazarlama Dış Ticaret Limited Şirketi
Address: Fatih Sultan Mehmet Mah. Balkan Cad. Meydan İstanbul AVM No: 62A Ümraniye / İstanbul
E-mail: hello@marlogoods.com
Web: www.marlogoods.com

This privacy policy has been prepared by Marlo Pazarlama Dış Ticaret Limited Şirketi (“Marlo Goods” or “the Company”), in its capacity as data controller, in accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”).

1. Personal Data Collected

When you visit our website and/or make a purchase, the following personal data may be processed:

• Identity information: Name, surname
• Contact information: E-mail address, phone number, delivery and billing address
• Payment information: Order amount and payment method information (Your credit card information is not stored by our Company; payment transactions are securely carried out via the iyzico Payment Services Inc. infrastructure.)
• Transaction information: Order history, return and complaint records
• Technical data: IP address, browser type, cookie data, session information
• Marketing information: E-mail subscription, communication preferences

2. Purposes of Processing Personal Data

• Execution of order and delivery processes
• Customer service and complaint management
• Execution and security of payment transactions
• Prevention of fraud and misuse
• Fulfillment of legal obligations (tax, accounting, consumer legislation)
• Marketing and promotional activities (only with explicit consent)
• Ensuring website security
• Statistical analysis and site improvement studies

3. Legal Grounds for Processing Personal Data

• Establishment or performance of a contract: Order, payment, delivery, and return processes
• Fulfillment of legal obligations: Tax, accounting, and consumer legislation
• Legitimate interest: Site security, prevention of fraud, execution of operational processes
• Explicit consent: Marketing communications and cookie usage

4. Transfer of Personal Data

Your personal data may be shared with the following parties, subject to limitations:

• Payment service providers: iyzico Payment Services Inc.
• E-commerce infrastructure provider: Shopify Inc.
• Shipping and logistics companies
• E-mail and marketing platforms (only with explicit consent)
• Authorized public institutions and organizations (within the scope of legal obligations)

Your data related to payment transactions is processed securely through iyzico and may be shared with relevant financial institutions to the extent required by the payment process.

Additionally, due to the infrastructure services used (e.g., Shopify), your personal data may be processed and stored on servers located abroad.

5. Retention Period of Personal Data

Your personal data is retained;

• For the period required by the processing purpose
• Within the retention periods stipulated by relevant legislation

is stored.

• Tax and accounting records: 10 years
• Consumer transactions and contracts: 3 years

Upon the expiration of these periods, your data will be deleted, destroyed, or anonymized.

6. Your Rights Under KVKK

• To learn whether your personal data is processed
• To request information if your data has been processed
• To learn the purpose of processing and whether it is used in accordance with its purpose
• To know the third parties to whom your personal data is transferred domestically or abroad
• To request correction if your personal data is incomplete or incorrectly processed
• To request the deletion or destruction of your personal data within the framework of the conditions stipulated in the law
• To request that these operations be notified to third parties to whom your personal data has been transferred
• To object to a result against you that arises from the analysis of your processed data exclusively through automated systems
• To demand compensation for damages in case of unlawful processing of your personal data

7. Application Method

You can submit your requests regarding your rights mentioned above by;

• Sending an e-mail to hello@marlogoods.com
• or by written submission to the company address mentioned above

Your applications will be concluded within a maximum of 30 days under the KVKK.

Last updated: June 2026